TRY IT RISK FREE

Try Us Risk-Free for 30 Days!

If you’re not happy after your first month, we’ll refund 50% of your first month’s payment.
That’s how confident we are you’ll love the Aqua Seal difference.

Aqua Seal Pools – Terms & Conditions

Effective Date: 10/21/2025
Company Name: Aqua Seal Pools, LLC (“we,” “us,” “our”)
Address: 470 7th Ln Sw Vero Beach Fl, 32962
Contact: 772-226-0514 · [email protected]

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Aqua Seal Pools collects, uses, stores, and protects your personal information when you visit our website, use our services, or interact with us via text message, email, or phone.
By using our services, you agree to the terms of this policy.

2. Information We Collect

We collect the following types of information:

A. Information You Provide Directly

  • Name, address, email, and phone number (for scheduling and communication)

  • Billing and payment details (for invoicing and service charges)

  • Pool details (size, type, and condition)

  • Message opt-in data (confirmation of SMS consent)

  • Any messages or inquiries you send to us

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and browser type

  • Pages visited and time spent on site

  • Device and operating system information

  • Cookies and tracking data (see Section 8)

3. How We Use Your Information

We use your information to:

  • Provide pool cleaning, maintenance, and repair services

  • Send service reminders, updates, and notifications

  • Process billing and payments

  • Respond to your inquiries or requests

  • Send promotional messages (if you’ve opted in)

  • Maintain compliance with A2P 10DLC and other regulations

We never sell, rent, or share your personal information with third parties for marketing purposes.

4. Text Messaging (A2P 10DLC Program)

By providing your mobile number and opting in, you consent to receive text messages from Aqua Seal Pools related to service notifications, maintenance updates, and promotional offers.

  • Message frequency varies.

  • Standard message and data rates may apply.

  • To stop receiving texts, reply STOP at any time.

  • For help, reply HELP or contact us at 772-226-0514 · [email protected].

All opt-in and opt-out actions are securely recorded for compliance purposes.

5. Billing & Payments

  • Customers are billed during the first week of each month, and all invoices are billed in advance.

  • We use trusted third-party payment processors to handle payments securely.

  • We do not store your full credit card or banking details on our servers.

  • Payment information is encrypted and handled in accordance with PCI-DSS security standards.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy — or as required by law.
Opt-out requests are stored for recordkeeping and compliance with messaging regulations.

7. How We Protect Your Information

We implement industry-standard security measures, including:

  • SSL encryption on our website

  • Secure data storage

  • Restricted internal access to customer information

  • Regular review of security practices

While we take reasonable steps to protect your data, no online system is completely secure.

8. Cookies & Tracking

Our website may use cookies and similar technologies to improve your experience, remember your preferences, and analyze site performance.
You can disable cookies through your browser settings, though some website features may not function properly without them.

9. Sharing Information

We may share limited information only in the following situations:

  • With vendors and partners who help us deliver services (e.g., payment processors, scheduling platforms like Skimmer)

  • When required by law or to respond to legal requests

  • To protect our rights, property, and safety

We do not sell or trade personal information to third parties.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Request corrections or deletion of your data

  • Withdraw consent for marketing messages

  • File a complaint with a data protection authority

To exercise these rights, contact us at [email protected].

11. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Effective Date.”
We encourage you to review it periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

772-226-0514 · [email protected]

FAQS

How often will my pool be serviced?

We provide weekly pool maintenance to keep your water clean, balanced, and sparkling. Each visit includes cleaning, checking equipment, and adjusting chemicals as needed.

Will I have the same technician every week?

Yes! We believe in consistency. You’ll have the same friendly technician who knows your pool, your system, and your preferences. No random rotations or unfamiliar faces.

What if I’m not happy with the service?

We stand behind our work 100%.
If you’re not satisfied after your first month, we’ll refund 50% of your first month’s payment. No questions asked — just honest service.

Do you repair pool equipment too?

Yes! We handle pool repairs, filter replacements, pump maintenance, and leak inspections.
If your system isn’t working properly, our tech can diagnose the issue and get it fixed fast.

Do I need to be home during service?

Nope! Most of our clients aren’t home when we visit. We’ll take care of everything and send you photo updates through the Skimmer App.

Are your chemicals and cleaning methods safe?

Absolutely. We use professional-grade, environmentally safe products designed to protect your pool surface, equipment, and your family.

What payment options do you accept?

We accept major credit cards, ACH, and automatic online payments. You’ll receive digital invoices through the Skimmer App for convenience and recordkeeping.

Can you handle pools for vacation homes or properties I don’t live in year-round?

Yes — that’s one of our specialties.
We serve busy homeowners and vacation properties, giving you peace of mind that your pool is maintained even when you’re away.

Do you service saltwater pools?

Yes, we maintain chlorine and saltwater pools with the same attention to balance and clarity.

How long does a typical visit take?

Each pool is different, but our techs never rush. A typical visit takes 10–30 minutes, depending on your pool’s size and condition. We focus on doing it right — not fast.

Aqua Seal Pools, LLC. All Rights Reserved. 2025. Aqua Seal Pools is a licensed and insured pool maintenance company.

All services are performed by trained professionals.