Contact US

Have questions or feedback? We'd love to hear from you! Feel free to reach out using the contact form below or connect with us via email or phone. Our dedicated team is here to assist you and provide the information you need. Your input is valuable to us as we strive to enhance your experience. We aim to respond promptly and look forward to assisting you.

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Get In Touch

FAQS

How often will my pool be serviced?

We provide weekly pool maintenance to keep your water clean, balanced, and sparkling. Each visit includes cleaning, checking equipment, and adjusting chemicals as needed.

Will I have the same technician every week?

Yes! We believe in consistency. You’ll have the same friendly technician who knows your pool, your system, and your preferences. No random rotations or unfamiliar faces.

What if I’m not happy with the service?

We stand behind our work 100%.
If you’re not satisfied after your first month, we’ll refund 50% of your first month’s payment. No questions asked — just honest service.

Do you repair pool equipment too?

Yes! We handle pool repairs, filter replacements, pump maintenance, and leak inspections.
If your system isn’t working properly, our tech can diagnose the issue and get it fixed fast.

Do I need to be home during service?

Nope! Most of our clients aren’t home when we visit. We’ll take care of everything and send you photo updates through the Skimmer App.

Are your chemicals and cleaning methods safe?

Absolutely. We use professional-grade, environmentally safe products designed to protect your pool surface, equipment, and your family.

What payment options do you accept?

We accept major credit cards, ACH, and automatic online payments. You’ll receive digital invoices through the Skimmer App for convenience and recordkeeping.

Can you handle pools for vacation homes or properties I don’t live in year-round?

Yes — that’s one of our specialties.
We serve busy homeowners and vacation properties, giving you peace of mind that your pool is maintained even when you’re away.

Do you service saltwater pools?

Yes, we maintain chlorine and saltwater pools with the same attention to balance and clarity.

How long does a typical visit take?

Each pool is different, but our techs never rush. A typical visit takes 10–30 minutes, depending on your pool’s size and condition. We focus on doing it right — not fast.

Terms and Conditions

All services are performed by trained professionals.